By implementing the connected/platform within your organization we are able to predict the service on your products making these more plannable. This provides a cost saving and efficiency improvement in your service organization on the one hand and increases customer’s satisfaction significantly on the other hand.
The connected/platform is a ready to use software solution. Also called a SaaS solution (software as a service). It operates very simply through a plug-and-play principle. It is easy and quick to implement in business and production processes. The solution runs in private clouds and has a high quality level of security.
No investment, pay as you go.
No investments are necessary to implement the connected/platform. You pay per connected product. The software platform is continuously further developed. Our customers are our partners, we listen and translate your requirements into practical functionalities in the platform and then provide this to all our customers.
Many very happy customers.
Customers transfer from corrective and preventive service management, into predictive maintenance. Service when it suits, not when it is necessary. This will give you many very happy customers. :-)
Simple integration with your CRM/ERP environment.
The connected/platform has various open APIs for the integration with your back-end (CRM/ERP) environment. The CRM/ERP system is the beating heart of your organization and we are well aware of this. So the information from our platform can also be made available in your own back-end systems.
All users in the chain are supported.
The connected/platform has a shielded website and various mobile applications. These are customised for the various users in the chain, such as:
Innovation, optimisation and cost reductions.
The implementation of the connected/platform enables you to optimise your service organisation and to achieve cost reductions. Plus, the platform generates very valuable analysed data so you can innovate and optimise your products. Last but not least, the connected/platform creates new business models for your products such as ‘pay-per-use’ pricing.